Who we are
This website is operated by UAB “Alfasis”, trading as Premium Timber Hub. UAB “Alfasis” is the controller of the personal data described in this policy.
- Legal entity: UAB “Alfasis”, trading as Premium Timber Hub
- Company registration number: 301730172
- Registered office: Dzųkų g. 19-28, Varėna, Lithuania
- Contact email: sales@premiumtimberhub.eu
Scope
This policy explains how we handle personal data submitted through the enquiry form and, where you consent to Analytics cookies, information collected through Google Analytics 4. It applies to business (B2B) enquiries and website visitors.
What we collect
The enquiry form collects the following information:
- Full name
- Company name
- Business email
- Country
- Product interest
- Required dimensions
- Estimated quantity
- Enquiry type (Request a Quote, Request Samples or Check Availability)
- Phone (optional)
- Delivery city or location (optional)
- Additional requirements (optional)
- Privacy consent
The enquiry form does not accept file uploads or attachments.
How we use it
We use enquiry information to respond to your B2B enquiry and, where appropriate, to prepare quotations and contracts. We do not use it for unrelated marketing.
Website analytics
Where you choose to accept Analytics cookies, we use Google Analytics 4 to understand, in aggregate, how visitors use the website. This may include information such as pages viewed, approximate location, browser and device information, and interaction with the website.
Google Analytics is not enabled until you give consent through the Analytics category in the cookie banner. You can refuse, change or withdraw your consent at any time using the CookieYes revisit control. More information is available in our Cookie Policy.
How it is stored and delivered
Enquiries are submitted through the website form and stored in the website’s WordPress database. A notification email is sent from website@premiumtimberhub.eu to our sales mailbox sales@premiumtimberhub.eu. We use service providers for website hosting and email delivery that process data on our behalf.
Where you consent to Analytics cookies, website usage information is processed through Google Analytics 4 in accordance with Google’s applicable terms and privacy policies.
How long we keep it
We keep enquiry data for 24 months from the last meaningful contact, unless the enquiry results in a contract or we must keep records longer under applicable legal or accounting obligations.
Your rights
Subject to applicable law, you may request access to your data, correction, erasure, restriction of or objection to processing, and portability, and you may withdraw consent where processing is based on consent. To exercise these rights, contact sales@premiumtimberhub.eu.
You also have the right to lodge a complaint with the competent data-protection authority. In Lithuania this is the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija).
Contact
For any question about this policy or your personal data, contact sales@premiumtimberhub.eu.